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There are no traffic jams along the extra mile.

Norwex is in the process of transitioning our shipping from Fed Ex to UPS. Not a big deal, right? Business decisions must be made, but it’s always hard for me to say goodbye to our drivers. Our first Fed Ex driver was Don. When I started Norwex, I was a fairly isolated stay at home mom with 3 little kids. Don became such a frequent fixture in our routine that my son began to call him Papa Don-Don! We loved his visits and my son would stand at the door and cry when he would leave. When Paul (pictured) took over, I gained a new friend. Working with him was a constant reminder of how treating customers well, and going the extra mile is always worth the effort. Paul was a good sport for this photo. (He’s a fan of the Norwex Car Wash Mitt and Car Cloth for washing his truck- work with water, no soap required!) Both the mitt and cloth are easy to earn free when you host a party. Or when you become my FedEx Driver. 🙂IMG_1163

 

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